Improving Process Efficiency in Iraqi universities: a proposed management information system

Mohanad Yaseen; Hayder Sabah Salih; Mohammad Aljanabi; Ahmed Hussein Ali; Saad Abas Abed

doi:10.52866/ijcsm.2023.01.01.0020

Authors

Mohanad Yaseen Department of Computer, College of Education, Aliraqia University, Baghdad, Iraq https://orcid.org/0000-0001-9557-8195
Hayder Sabah Salih head of the Scientific Affairs section in the Department of Private Education in the Iraqi Ministry of Higher education and Scientific Research, Baghdad, 10024, Iraq.
Mohammad Aljanabi Department of Computer, College of Education, Aliraqia University, Baghdad, Iraq https://orcid.org/0000-0002-6374-3560
Ahmed Hussein Ali Department of Computer, College of Education, Aliraqia University, Baghdad, Iraq https://orcid.org/0000-0002-9968-3125
Saad Abas Abed Department of Computer, College of Education, Aliraqia University, Baghdad, Iraq

DOI:

https://doi.org/10.52866/ijcsm.2023.01.01.0020

Keywords:

MIS, oracle, apex, process efficiency

Abstract

This research paper aims to investigate the current state of process efficiency in Iraqi universities
and propose a management information system (MIS) to improve it. A literature review was conducted to identify
the challenges faced by universities in Iraq, as well as the solutions proposed in the literature. The findings showed
that the main challenges in Iraqi universities include a lack of automation, poor data management, and inadequate
communication between departments. A comparison was also made between the challenges faced by Iraqi
universities and those faced by universities worldwide. To address these challenges, a survey was conducted to
gather data from university staff and students. The survey results were analyzed, and the findings were used to
design a MIS based on Oracle Application Express (APEX). The proposed system includes a student records
management system, a staff management system, and an automated workflow system to improve communication
and collaboration between departments. The proposed system was also found to be in line with the regulations and
policies of the Ministry of Higher Education in Iraq. The system architecture and database design were also
discussed in detail. The results of this research indicate that implementing a MIS using Oracle APEX can
significantly improve the process efficiency in Iraqi universities. This can lead to an increase in the quality of
education and a reduction in the administrative burden on staff and students.